Senior Claim Examiner

No detailed description available.

Responsibilities not listed.

• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts
• An aptitude for evaluating, analyzing, and interpreting technical information
• Sound decision making skills
• Proven ability to work independently as well as part of a team
• Must demonstrate a high level of initiative and leadership skills
• Excellent time management, problem solving, and organizational skills are required
• An ability to adapt to new ideas and situations
• A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems

• Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies
• Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims
• Represent the company at meetings with management and business partners, as well as virtually at mediations
• Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner
• Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents
• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management
• Assume part of Training responsibilities for New claim examiners
• Provide coaching and guidance to new claim examiners